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Cookie settings

Decide what we may use beyond what is strictly necessary. Your choice applies to sendalo.de and app.sendalo.de together; you can change or withdraw it here at any time.

Necessary

Always on

For sign-in, security, language and display. This storage is strictly necessary for the site (Section 25(2) no. 2 TDDDG) and cannot be switched off.

Services and storage periods
  • Consent (cookie sendalo_consent)
    Purpose
    Stores your choice from this window for sendalo.de and app.sendalo.de
    Storage period
    12 months
  • Light/dark (local storage)
    Purpose
    Remembers your chosen display mode
    Storage period
    until you delete it in your browser
  • Language (local storage)
    Purpose
    Remembers German or English when you switch the language
    Storage period
    until you delete it in your browser
  • Website chat (local storage)
    Purpose
    Random chat ID so your conversation survives a reload – only once you open the chat
    Storage period
    until you delete it in your browser

Statistics

Shows us which pages and features are used – without cookies, without user IDs and without content. The data stays on our own server in Germany.

Services and storage periods

We currently don’t use any services here.

Marketing

Measures whether our ads on Meta (Facebook, Instagram), Google and LinkedIn lead to enquiries and enables relevant advertising. The providers set cookies and may transfer data to the USA. Only on our website and the sign-in and sign-up pages – never in the app or the client portal.

Services and storage periods

We currently don’t use any services here.

Privacy policyImprint

This is a convenience translation; only the German version is legally binding. Read the German version (Partnerprogramm – Teilnahmebedingungen)

Partner programme – terms

These terms apply in addition to the Terms and Conditions to participation in the Sendalo partner programme. Last updated: 26.10.2026.

The partner programme is provided by the operator of Sendalo (details in the legal notice).

1. Participation

  1. Any Sendalo account (business) can take part. No separate registration is needed: every account gets a personal referral link under Tools → “Partner programme”.
  2. The partner programme is available once Sendalo enables it for all accounts or for the individual account (test).

2. Attribution of a referral

  1. When someone opens the referral link, Sendalo stores the referral code in a cookie (sendalo_ref) for 30 days.
  2. If a new Sendalo account is registered from the same browser during this time, it is attributed to the partner.
  3. The first click counts: a different referral link opened later does not change the attribution.
  4. The attribution is made only at registration and cannot be changed afterwards, neither by the partner nor by the referred account.
  5. There is no attribution if the partner is blocked or if someone registers with the e-mail address of one of the partner's logins (including with a “+tag”).

3. Commission

  1. The partner receives 20% of the net amount (excluding VAT) of every paid subscription invoice of the referred account (plan, add-ons and additional items in the subscription). The amount actually paid is decisive; amounts settled from credit balance do not count.
  2. No commission is paid for credit packs, automatic credit top-ups or other invoices without a subscription.
  3. Commission is paid for 12 months, counted from the referred account's first paid subscription invoice. Invoices paid after that do not trigger commission.
  4. Self-referrals are excluded. In particular, the following count as self-referral: the same account, the same e-mail address of a login (including with a “+tag”), the same Stripe customer or the same payment method (card or SEPA account, recognised by the fingerprint provided by the payment service provider). The same e-mail domain alone is not sufficient. If Sendalo detects a self-referral, the referral is not taken into account.

4. Waiting period, refunds, credits

  1. Each commission is held for 14 days after payment and becomes due afterwards.
  2. If a payment of the referred account is refunded or credited in full or in part, the commission is reduced proportionally. If it has already been credited, the amount is offset against future commissions.
  3. Commissions that have become due are credited exclusively as credit on the partner's own Sendalo subscription (balance with the payment service provider Stripe, offset against the partner's next invoices). There are no bank transfers or cash payouts.
  4. If the partner does not yet have a subscription or customer record with the payment service provider, the credit accumulates and is credited as soon as one exists.

5. Blocking and termination

  1. Sendalo may block a partner in case of abuse or violation of these terms. While blocked, no new commissions arise and credits are paused.
  2. Sendalo may change or end the partner programme with prior notice.

6. Data protection

For referred accounts, the partner only sees the initials of the company name, the month of registration, the status (“signed up”, “paying” or “no longer paying” – without a reason such as a cancellation and without the plan) and their commission – no names, e-mail addresses or other contact details. Details: Privacy Policy, sections 4a (cookie sendalo_ref) and 8 (partner programme).